Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 314-665-3070 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Cancellation Policy

Cancellation Policy:

If you cancel before the item is en route to us and we can cancel it then there will be no restocking fee. If the item is already en route to us we will be unable to return it and the item will be subject to a 15% restocking fee. Contact us as soon as possible at 636-397-3401, Monday through Friday, 10 a.m. to 6 p.m. (CT) & Sunday 11 a.m. to 5 p.m. (CT).

What if my furniture arrives damaged?

If your item arrives damaged, please contact Customer Care at 636-397-3401, Monday through Friday, 10 a.m. to 6 p.m. (CT) & Sunday 11 a.m. to 5 p.m. (CT). within 72 hours and we will either repair or replace the item.

What if I just don't want or like my furniture?

Not completely satisfied? The act of cancelling an order is an expensive endeavor for a furniture store and results in a significant loss. We place orders with our suppliers in good faith that when the furniture arrives it will be paid for in full. Therefore in order to protect us against losses we must impose a cancelled order fee for any order that has been received or can not be cancelled because it is already in transit. The customer will pay return shipping and a fee of 15% may be levied depending on the ordered items. Please contact Customer Care at 636-397-3401, Monday through Friday, 10 a.m. to 6 p.m. (CT) & Sunday 11 a.m. to 5 p.m. (CT).

What if I want to return my mattress?

We sell entirely new mattresses. At this time we can not take back mattresses which have been removed from the plastic. Mattresses do have warranties however. If your mattress develops a body impression lease contact Customer Care at 636-397-3401, Monday through Friday, 10 a.m. to 6 p.m. (CT) & Sunday 11 a.m. to 5 p.m. (CT) and see if it is something we handle in store or through the manufacturer.

How long will it take a refund to show up on my credit card?

After we receive the returned goods, it takes 7–10 business days (not including weekends and holidays) for a refund to be credited back to your card. For assistance, call Customer Care at 636-397-3401, Monday through Friday, 10 a.m. to 6 p.m. (CT) & Sunday 11 a.m. to 5 p.m. (CT).